Case
Technical consultancy for territorial expansion
Challenge
For a global media streaming company, Merapar was asked to assess their complete video back-office systems to advise on the platform’s capability and improvements needed to expand their service into multiple new territories.
Solution
Merapar assigned a small team of architects with domain experience, over a two-month period, to assess all aspects of the platform technology, product and engineering organisation, processes and team practices as independent advisors. Merapar’s deep technical and domain experience quickly built trust with the development and product teams along with senior management, creating a very constructive engagement, leading to deeper insights and a more impactful assessment.
Merapar’s experience-based review methods and quantitative assessment were used to review in detail:
- Organisation structures, processes and tooling
- Platform cloud architecture and key technologies
- Platform backend components (control and video planes)
- Software quality
- Quality processes
- Testing strategy, automation and processes
- Scaling and performance benchmarking (backend to client)
- Platform reliability, availability and extensibility
- Platform security
- Operational cost optimisation
Merapar compiled a comprehensive independent report of the client’s streaming platform, confirming that the business could go ahead with its rollout plans.
Merapar provided in detail (and presented in summary for management) a number of important and prioritised recommendations in an iterative plan to improve the client’s platform design, technologies, organisation and processes to reduce cost, shorten time to market and improve quality.
Results
- Upon management’s review, Merapar was asked by the client to provide continuation services. This included working with their teams to implement most of the suggested platform and organisation changes, iteratively over the following 12-month period.
- The client’s territorial expansion plans were successful.
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